Put it on the map.
In minutes.
For public administration, policy makers, NGOs, initiatives and journalism. No setup, no code.
Describe your project and we'll create a custom map for you.
See it in action
From data collection to insights
Contributors pin issues with photos and location. Markers cluster automatically and color-code by category.
Reports on an interactive map
Contributors pin issues with photos and location. Markers cluster automatically and color-code by category.
Everything in one dashboard
Track KPIs, manage reports, assign teams. AI analyzes photos for hazards and sentiment automatically.
All reports at a glance
Search, filter, and sort all incoming reports. Assign departments, update statuses, and keep track of every issue from submission to resolution.
AI-powered processing
Photos are analyzed automatically: category detection, hazard scoring, sentiment analysis. Save hours of manual triage.
Street-level detail
Zoom into individual reports with precise locations. Each marker tells the full story with photos, status, and timeline.
Templates
Map Templates for Every Use Case
Report & coordinate incidents
Map safe routes together
Make climate risks visible
Report urban issues & damage
Shape your neighbourhood with ideas
Try a live demo before creating your own map. Browse all templates →
Process
Create Your Community Map in 3 Steps
Choose a template
Pick a use case that fits your project.
Get your workspace
We center the map on your area and configure everything automatically.
Share your map
People contribute data with photos and location. You manage it on a dashboard.
Pricing
The right plan for every organization.
Start free, upgrade when you're ready.
Free
Perfect for trying it out or small community projects.
- 1 workspace
- Up to 50 published reports
- 1 admin
- Dashboard & category management
- AI: Photo analysis & hazard detection
- Statistics & export
- Custom logo & colors
- Confirmation email to reporters
- Open311 API (read access)
- Community support
Starter
For active projects. More reports, more users.
Everything in Free, plus:
- 500 reports/month
- 200 AI photo analyses/month
- 5 users
- Private mode
- Email support
Pro
For teams and organizations. Advanced AI, custom domain, private mode.
Everything in Starter, plus:
- 2,000 reports/month
- 500 AI photo analyses/month
- 20 users
- AI: Sentiment & duplicate detection
- Custom domain (CNAME)
- Priority support (48h SLA)
- Configurable report forms
Enterprise
Professional workflow system. Automation, escalation, dedicated infrastructure, own database.
Everything in Pro, plus:
- Unlimited reports & users
- AI-assisted editing in dashboard
- Status emails to users
- Automated workflows (ECA)
- Escalation rules
Open Source · Since 2011 · EU Infrastructure
Civic tech built to last. Since 2011.
CivicSpot runs on Mark-a-Spot, an open-source platform for civic reporting and crowdmapping. More than one million reports collected since 2011. Used by cities, NGOs, and international organizations. Built on open standards, hosted on EU infrastructure.
Trusted by
The backend is open source under GPL license. The API implements Open311 GeoReport v2, the same standard used by cities from Chicago to Cologne. No vendor lock-in. No proprietary data formats. Self-hosting is always an option.
Powered by Mark-a-Spot. Open-source civic technology platform.